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[Case Study] Customer Management System Using License Plate Recognition

[Case Study] Customer Management System Using License Plate Recognition

Detecting the license plate of the vehicle entering the store! After reading it, we will identify the vehicle.

We would like to introduce a case study of a certain car dealer that has implemented our customer management system based on license plate recognition. Our product reads the license plates of vehicles that visit the dealership, identifying the vehicles. It retrieves information about the customers who own the vehicles, cross-references it with reservation information, and provides services based on the customer information, leading to an improvement in customer satisfaction (CS). By linking with security cameras, we also establish an integrated security environment for the store. [Case Study] ■Client: A certain car dealer ■Product Implemented: Customer Management System for Visitors *For more details, please refer to the PDF document or feel free to contact us.

  • Entrance and exit control system
  • Personal authentication
  • Surveillance Camera System

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Customer Feedback vol.1

Customer Feedback vol.1

Understand the number of visits and the time spent on the floor! We will introduce customer feedback.

Here are comments from customers who have introduced "Vehicle Vision for car dealership." Even with new customers, we can call them by name, allowing us to respond with greater familiarity. Additionally, since the service remains consistent regardless of which staff member is assisting, customer reactions have changed with surprise. [Effects of Implementation (Excerpt)] ■ We can respond with greater familiarity. ■ When using information obtained from the customer management system during conversations, customer reactions are noticeably different. ■ Sales assistants and front staff cover the timing when a customer is alone. ■ Complaints from existing service customers have dropped to nearly zero. *For more details, please refer to the PDF document or feel free to contact us.

  • Other information systems

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